- Contact
- +91 120 3091600
- Have Sales Contact Me
- India
- [change]
- English
- Solutions
- Products
Telepresence & Video
- Telepresence Solutions
- Video Conference Systems
- Management Applications
- Conferencing Infrastructure
- Recording and Streaming
- Security and Remote Access
- Accessories
Voice
- Desktop Solutions
- Wireless Solutions
- Conferencing Solutions
- Applications
- Accessories
Products A – Z
Resources
- ROI Tools
- White papers
- Glossary
- Visio Stencil Library
- Telepresence & Video Education Center
- Using Video & Telepresence
High Profile Technology
New High Profile technology requires less bandwidth - saves money.
Learn more
- Services
Professional Services
- Unified Communications Services
- Go Green Assessment Service
- Network Consulting
- Performance Benchmarking and Best Practices Assessment
- Project Management
- Implementation Services
- Wireless Application Integration
Support Services
- Immersive Telepresence Support
- Video Conferencing Support
- Voice Product Support
Learning Center
- User Training
- Administrative & Support Staff Training
- Certification Programs
- Credit Packs
Service Partners
- Partner Service Programme
- Immersive Telepresence Service Providers
Services A – Z
Learning Centre
Build proficiency in collaboration technology
Learn moreGo Green
Productivity and efficiency = carbon savings
Learn more
- Support
Video
- HDX Series
- Converged Management Application CMA Desktop
- QDX 6000™
- V Series
- VSX™ Series
- RPX™ HD Series
- TPX™ HD
- ATX HD 300
- Instructor™ FS
- Executive Collection
- PVX™ Software Application
- Video Control Application
- PowerCam Presenter™
- Other Video
Voice
- SoundStructure™
- SoundStation
- SoundStation IP Series
- Business Media Phones
- SoundPoint
- SoundPoint IP
- Vortex
- Polycom Communicator
- Polycom QSX™
- VoiceStation
- CX Series
- DECT Communications
- Wi-Fi Communications
Network
- Management & Scheduling
- Collaboration & Conferencing Platforms
- Video Recording, Streaming and Content Management Solutions
- Security - Firewall Traversal
Strategic Partner Solutions
RMA (Returns)
Support Ticket
Product Registration
Licence and Product Activation
Service Policies
- Polycom Product Warranty Guide
- Polycom SpectraLink Product Warranty Guide
- Product Discontinuance
- Polycom Pay Per Incident Support
Partner Support Resources
Feature Request
- Partners
Strategic Global Alliances
- Microsoft
- HP
- IBM
- Juniper
- BroadSoft
- Siemens
- Avaya
- Cisco
Partner Programs
- Channel Partners
- Polycom ARENA
- VoIP Interoperability Programs
- VIEW Certification Program
- SCMA Certification Program
Partner Resource Center
- Company
The Polycom Advantage
About Us
- Corporate
- Unified Collaboration
- Global Sustainability
- Global Citizenship
- Executive Team
- Technology
Investor Relations
- Corporate Governance
- News, Events & Webcasts
- SEC Filings
- Annual Reports
- Financials
- Stock Information
- Analyst Coverage
- Frequently Asked Questions
- Contact Us
News Room
- Press Releases
- Polycom in the News
- Media Contacts
- Social Media
Customer Success
- Customer Stories A - Z
- Customer Stories by Industry
- Customer Stories by Solution
- Customers in the News
- Customer Awards
- Customer Reference Program
Awards
Events
- Webcast Replays
Executive Briefing Centers
Careers
Careers at Polycom
Find job openings
Apply today
Customer Stories
Companies worldwide use Polycom to maximum advantage
Learn morePodcasts
Great insights into unified collaboration
Learn more
HDX 6000
Search our knowledge base or browse our documentation for answers to your support questions.
Knowledge Base
Search User Guides, Release Notes & More
PLEASE NOTE: When downgrading from Version 2.6.1 to an older version of software between 2.5.0.4 and 2.6 (inclusively), there may be a failure encountered. Downgrade to Version 2.6.0.1 first before downgrading to desired software version.
Downloads
Setup & Maintenance Documents
- Regulatory Notices for Polycom HDX Systems - Hebrew
- U.S. DoD Deployment Guide
- Guides for the SoundStation IP 7000 Connected to a Polycom HDX System (in Unsupported VoIP Environments)
- Setting up the Polycom HDX 6000 System
- Administrator's Guide for Polycom HDX Systems
- Installing Polycom HDX Software and Options
- Network Planning Worksheets for Video Conferencing
