Polycom® Solutions for Collaborative Government
Government departments and agencies around the world grapple with budget pressures caused by tax revenue shortfalls, an environment of spiraling costs, and increasing demands from citizens. They have to do more with less, and improve their service, responsiveness, efficiency, productivity and collaboration.
A collaborative approach promotes greater interaction and engagement between governments and their stakeholders. This gives citizens on-demand access to better quality services...no matter where those citizens are located.
Polycom® RealPresence® voice and video solutions enable government agency representatives and citizens to communicate easily and effectively, from anywhere to anywhere. This improves public services, increases departmental efficiency and responsiveness, and promotes inter-agency collaboration.
Ministry of Science and Technology executives across China conducted 175 strategic review meetings over four days using Polycom RealPresence video solutions. Travel costs saved -- $US320,000.
Korea Correctional Facilities for the Ministry of Justice have used Polycom RealPresence solutions to deliver telehealth services to female prisoners. As a result, they have improved care and reduced costs.
Lake Travis Fire Rescue near Austin, Texas, uses Polycom video conferencing to deliver training simultaneously to five fire stations. They’ve been able to maintain a highly trained company while responding quickly to local emergencies.
Benefits of Collaborative Government
- Increased access, equity, and quality of citizen and human services in urban and rural areas
- Improved emergency management in times of crisis, ensuring rapid response, recovery, and reconstruction
- Enhanced justice services, brought about by reducing security risks and case loads while improving inmate services and re-entry
- Strengthened national security and defense, through situational awareness
- Reduced costs and carbon emissions, helping a government comply with budgetary and environmental mandates
Learn more about Polycom Government Solutions
- Polycom Government Solutions Overview
- Interview: Combatting the Tyranny of Distance
- The Supreme Court of the Russian Federation Success Story
- NATO Success Story
- Transforming Human Justice Services though Unified Collaboration White Paper
- From Connected to Collaborative Government White Paper
- Video Beyond the Conference Room White Paper
- The Future of e-Government White Paper
Interactive video enables timely information to be distributed to the right people, because when you're fighting an epidemic [referring to H1N1], there's no time to lose.

- Adrian Pacheco, biomedical engineer and assistant director for Mexico's Secretariat of Health
Department Collaboration
Courts and Corrections
Public Safety
Training and Distance Learning
Tele-Healthcare
Telework
Department Collaboration
Governments suffer from the complexities involved in having offices spread across geographies. Whether it’s a transportation, agriculture, or health and human services agency or department, quality communication and information sharing is mandatory for an efficient and productive organization. Polycom delivers solutions that improve access to people and resources on-demand and that help ensure that workers can connect and communicate with the optimum experience regardless of the network or endpoint equipment they use.
- Improve coordination and collaboration – Communicating across multiple agencies reduces duplication and omission of crucial tasks
- Increase productivity and efficiency – Decrease time spent traveling
- Enhance agency relationships – Improve coordination, create familiarity and develop trust in relationships between agencies with face-to-face communications
- Increase cost savings – Decrease tax dollars spent on travel (for example, for vehicles and fuel)
Polycom Products for Department Collaboration
Polycom Video Content Management Solutions – Polycom Video Content Management solutions enable government organizations to create, manage, and deliver live and on-demand streaming video, including captured video conference sessions, that online audiences can view from anywhere and at any time.
Polycom Converged Management Application™ Desktop (CMA Desktop) Solution – The Polycom Converged Management Application Desktop solution is ideally suited for government for its ability to allow staff to work remotely and in the field connecting seamlessly with standards-based telepresence solutions.
Polycom Business Media Phones – The Polycom VVX® 1500 business media phone allows government officials to collaborate with agencies for regular operations and for crisis response using video calls from their desk by integrating with their VoIP telephone system.
Polycom Voice Solutions – Polycom's line of voice conferencing products are also ideal for government to ensure crystal clear communications.
Polycom Professional and Support Services – Offers government institutions expertise and assistance with assessment, planning, implementation, and support of new technology, at a fraction of the cost of additional, internal headcount.
Courts and Corrections
People movement and meeting requirements in the judicial process cost time and money and pose security and information management challenges. In addition, overcrowded justice systems, jails, and holding cells create dangerous, costly logistical problems. The transportation required for prisoners also prevents law enforcement personnel from being on the streets protecting citizens.
- Increase security and reduce risks – Maintain higher levels of security by reducing detainee transportation
- Improve public safety – Safely and cost-effectively control contact between victims, witnesses, inmates, and their friends and families
- Decrease operational and capital costs – Reduce risky transportation of inmates and decrease travel time and costs as well as time spent by judges, attorneys, litigants, and witnesses
- Expand staff expertise – Develop knowledge and skills required for duties
Polycom Products for Courts and Corrections
Polycom Judicial Collaboration Systems – Wall or floor mounted secure communication stations that provide a hardened end point in cell blocks and other corrections environments.
Polycom SoundStructure® Installed-Audio Solutions – Provides high quality audio in a courtroom environment and can be used to create white noise above jury box during a judge's sidebar conversation.
Polycom Business Media Phones – Polycom VVX® 1500 business media phones allow judges, public defenders, and other attorneys to perform motion practice and participate in meetings from their desk by integrating with their VoIP telephone system.
Polycom Voice Solutions – Polycom's line of voice conferencing products are also ideal for government to ensure crystal clear communications.
Polycom Professional and Support Services – Offers government institutions expertise and assistance with assessment, planning, implementation, and support of new technology, at a fraction of the cost of additional, internal headcount.
Public Safety
Understanding the impact and scope of a disaster site is critical to an agency's responsiveness. Polycom's mobile solutions provide instant access to people, information, and locations and are designed for easy transport, set-up, and use during extreme situations such as disasters, terrorist threats, and health care emergencies.
- Speed coordinated response – Enable instant access to people and information to improve coordination and information sharing for emergency responders
- Enhance decision making – Generate increased operational effectiveness by enabling decision makers and emergency responders to implement operations plans and manage crisis situations confidently with access to intelligence information and decision makers
- Enable emergency operations center and command post communications – Rapidly and accurately assess the situation and produce a real-time common operational picture
- Achieve substantial cost savings – Distribute training programs to quickly hone knowledge and essential skills
Learn more about Public Safety
- Polycom Public Safety Brochure
- How Polycom Solutions Can Improve Emergency Management
- Polycom Collaboration Solutions for Public Safety Webinar
- Greene County Office of Emergency Management Success Story
- Michigan State Police Success Story
- Ensuring Public Safety & Rapid Response with Video Communications White Paper
Polycom Products for Public Safety
Polycom Distributed Media Application™ (DMA™) 7000 Solution – The Polycom Distributed Media Application (DMA) 7000 solution is ideally suited for this industry due to the following factors and is truly customized for use in this application or industry.
Polycom Converged Management Application™ Desktop (CMA Desktop) Solution – The Polycom Converged Management Application Desktop solution is ideally suited for government for its ability to allow staff to work remotely and in the field, connecting seamlessly with standards-based telepresence solutions.
Polycom Room Telepresence Solutions – The Polycom HDX® 8000 series provides government trainers a room based telepresence solution offering ease of use and life-like face-to-face training.
Polycom Voice Solutions – Polycom's line of voice conferencing products are also ideal for government to ensure crystal clear communications.
Polycom Professional and Support Services – Offers government institutions expertise and assistance with assessment, planning, implementation, and support of new technology, at a fraction of the cost of additional, internal headcount.
Polycom Video Content Management Solutions – Polycom Video Content Management solutions enable government organizations to create, manage, and deliver live and on-demand streaming video, including captured video conference sessions, that online audiences can view from anywhere and at any time.







