Polycom Unified Communications Professional Services

As your enterprise continues to change and grow, so too should your communications strategy. On a daily basis, employees will use numerous vehicles ranging from video to voice, e-mail to instant messaging—just to name a few. Ensuring seamless connection between these disparate resources can be a daunting challenge. Failure to properly integrate so many moving pieces can negatively affect productivity, costing you money and limiting growth.

Polycom Unified Communications (UC) Professional Services provides the expertise to help you ensure proper planning, design, and implementation for your UC solution. Polycom consultants use proven methodologies to help achieve optimization of your communications infrastructure, and take full advantage of the promise that a comprehensive Unified Communications solution can provide.

Solution Planning & Design – Provides a comprehensive assessment of communications requirements and develops an in-depth project plan and solution design to achieve set goals

Pilot Solution Deployment – Develops an integrated solution in the development environment to validate design capabilities

Full Solution Deployment – Implements a complete unified collaboration solution and conducts thorough knowledge transfer for internal staff

Polycom and Microsoft provide the expertise you need to make sure your organization realizes optimal success with your video collaboration solution. Supported integration capabilities include:

Microsoft Integration

• Polycom integration with Microsoft Office Communications Server (OCS)
• Polycom integration with Microsoft Exchange\Outlook
• Polycom integration with Lync Server 2010

IBM Integration

• Polycom integration with IBM Lotus Sametime Server and Desktop Clients

Deployment of a collaboration solution often involves multiple departments within an organization spread across a wide geographic area. Polycom Project Management service allows you to tap into Polycom's team of experienced project managers to deliver seamless implementation through leadership, planning, and a single point of contact.

It's important to deliver an outstanding user experience long after implementation of your Polycom Immersive Telepresence solution. Polycom Immersive Telepresence Maintenance Service maximizes uptime and helps you take advantage of our products' full range of features and functionality.