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Polycom® Productivity Suite Application: Voice Quality Monitoring

Proactive monitoring and troubleshooting of voice quality issues for faster problem resolution

  • The industry's first voice quality monitoring application that collects and transmits voice quality metrics directly from the phone in real time
  • Replace many costly and complex solutions that require the use of network probes
  • Improve IT productivity by enabling real-time troubleshooting and problem resolution

Features and Benefits

  • Transmit metrics in real time, or near real time, directly from the phone in the standard RTCP-XR (IETF RFC 3611) format
  • Publish metrics using the SIP PUBLISH method
  • Provide flexible reporting and alarming based on metric triggers and/or events
  • Enable quick, real-time troubleshooting while the affected customer is still on the phone

Solutions

The Voice Quality Monitoring application is part of the Polycom Productivity Suite, a group of applications that increases the value of the Polycom SoundPoint® IP phones to help companies communicate and collaborate more efficiently.

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