Polycom is not able to identify all persons and companies who falsely claim to be authorized Polycom sources. Nonetheless, Polycom has identified the companies below as unauthorized sources. The list below is subject to change and Polycom reserves the right to update this list at any time.
Also note, before purchasing a Polycom product from any seller on an internet marketplace such as Amazon, Newegg, etc., you should:
Obtain from the seller a copy of their authorization letter from Polycom (see sample authorization letter). Not every seller on Amazon is a Polycom authorized reseller that can provide adequate post-sales support.
Determine where the product is being “ship from and sold by,” which can be found in the sold by information or in the seller information for each product listing. Products sold from unauthorized Amazon marketplace sources do not carry a warranty from Polycom and the item may not be as described in product listing.